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From: junevento To: soujanen@pamperingplumber.com Subject: "Atta-Boys" Date: Fri, 30 Nov 2007 09:53:47 -0500

Dear Colleen and Erik Soujanen,

Please, accept this "Atta-Boys" compliment for the great job Dennis and Andy did at my home this morning.

1                    They arrived on time.

2                    They completed the work in a reasonable amount of time.

3                    They were clean and neat in their work.

4                    Explanation of prices and labor was clear and to-the-point.

5                    They were very personable, polite, and seemed genuinely interested in doing a good job for me.

In short, they represented your company very well, and did the job to my total satisfaction,

......unless, something "goes wrong" after my 90 day labor warranty expires. :)

Thanks, again,

June Vento

P.S. Not sure if this note went through the e-mail, so I thought I'd send a hard copy.

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